Spokane Digital Marketing 201: Strategies and Local Insights

In today’s rapidly evolving digital landscape, marketers constantly seek strategies that resonate with their target audiences. However, amidst the plethora of data and global trends, the essence of local markets often gets overshadowed. Understanding a specific locality, such as Spokane, becomes crucial to delivering tailored and effective digital marketing strategies.

Spokane, often fondly called the “Lilac City,” is not just another city on the map. It boasts a unique blend of urban sophistication coupled with a rich cultural heritage and close-knit communities. As with any region, Spokane consumers have distinctive preferences, behaviors, and challenges. Thus, it is paramount for marketers to understand these nuances to connect and engage with this audience truly.

This article delves deep into Spokane’s digital marketing realm, offering insights into local demographics, market challenges, and strategies explicitly tailored for the Spokane consumer. Whether you’re a seasoned marketer or just setting foot in the digital space, this guide will equip you with the knowledge and tools to navigate Spokane’s vibrant digital market effectively.

Stay with us as we embark on this journey to unravel what it takes to target and captivate the Spokane consumer in the digital age.

Spokane Demographics

Population Insights

Spokane, with an estimated population of over 220,000 residents as of 2022, is the second-largest city in Washington. Demographically, the age breakdown showcases a broad spectrum of consumers:

  • 24% under the age of 18
  • 60% ranging from 18 to 64
  • 16% aged 65 and above.

Such a diverse age distribution means marketers must develop multi-faceted strategies catering to various age groups.

Culturally, Spokane is predominantly Caucasian, accounting for approximately 86% of the population. However, the city is also home to a growing mix of ethnicities, including:

  • Hispanic or Latino (6%)
  • African American (2%)
  • Native American (2%)
  • Asian (2%)
  • Multiple other ethnicities make up the remainder.

With a median household income of around $50,000 and approximately 23% of the population holding a bachelor’s degree or higher, Spokane presents a mixed bag of consumers ranging from middle-class families to well-educated professionals.

Consumer Behavior

Online trends in Spokane have seen significant shifts in recent years. Research indicates that about 68% of Spokane residents have made online purchases in the past six months, highlighting the growing trend of e-commerce in the region.

Regarding social media, Facebook and Instagram dominate the scene, with 72% and 56% usage rates among Spokane residents, respectively. Notably, platforms like TikTok and LinkedIn are catching up with an impressive 28% and 35% adoption rate, showcasing the potential for varied content and professional networking.

In device preferences, 78% of Spokane consumers access the internet via mobile devices, slightly surpassing desktop usage. This data underscores the imperative for marketers to ensure mobile-friendly interfaces and strategies.

Local Industries

Spokane’s economy is diverse, with healthcare, education, and manufacturing leading the charge as its primary industries. In recent years, the tech sector has also witnessed promising growth, with a 12% increase in tech-related businesses since 2020.

Tourism, too, plays a pivotal role, thanks to Spokane’s scenic beauty and numerous annual events like the Lilac Bloomsday Run and Hoopfest. These events have led to a surge in local e-commerce platforms and service-oriented businesses, providing ample opportunities for digital marketers.

Local Marketing Challenges

Regional Competition

In the heart of the Inland Northwest, Spokane is not isolated regarding digital competition. Nearby cities like Coeur d’Alene in Idaho or even Seattle, though further west, pose significant challenges for Spokane marketers. Recent statistics highlight that approximately 32% of Spokane consumers also engage with brands primarily located outside the city, signifying the outreach of external businesses into Spokane’s market.

Moreover, while Spokane boasts a wealth of local businesses, many national and international brands target its consumers. This increased competition requires Spokane marketers to be innovative and locally relevant to stand out.

Unique Consumer Preferences

Spokane, with its unique blend of urban and natural elements, harbors consumers with distinct tastes. A survey conducted in 2022 revealed that 64% of Spokane residents prefer to shop with businesses that highlight local relevance or showcase a connection with Spokane’s culture and heritage.

Seasonal trends also play a pivotal role. For instance, winter sports-related products see a surge in interest during colder months, with a 48% increase in online searches. Conversely, summer ushers in a heightened interest in outdoor events, hiking, and water sports, with related online content experiencing a 55% spike in engagement.

Technological Barriers

While Spokane is progressive in many respects, there are still technological challenges to consider. Broadband internet access, vital for seamless digital marketing, is available to approximately 89% of Spokane residents. However, this leaves 11% with inconsistent or slower connections, posing a challenge for marketers aiming for comprehensive outreach.

Furthermore, technology adoption rates can vary. Though younger demographics (18-34 years) boast a 95% smartphone penetration rate, this figure drops to 78% for those aged 65 and above. This disparity indicates the necessity of multi-platform strategies to ensure all consumer groups are effectively reached.

Digital Marketing Strategies Specific to the Spokane Market

SEO (Search Engine Optimization) for Spokane Businesses

Local SEO is pivotal in reaching Spokane consumers. With a staggering 92% of Spokane residents using search engines to find local businesses or services, the importance of local SEO cannot be understated.

Popular local search queries often include terms such as “Spokane Valley,” “South Hill,” and “Downtown Spokane”. For instance, “Spokane Valley restaurants” have witnessed a 34% surge in search volume over the past year, revealing a keen interest in local dining experiences.

Tips for Local SEO Optimization:

  • Business Listings: Ensure your business accurately lists on Google My Business, highlighting Spokane-specific services or products.
  • Localized Content: Incorporate local news, events, or landmarks in your content strategy.
  • Engage in Local Link Building: Collaborate with local influencers or bloggers for genuine backlinks.

Website Design for Spokane Businesses

Given Spokane’s 78% mobile internet usage, a responsive design is not just recommended but essential. Websites optimized for mobile have seen a 40% higher engagement rate from Spokane consumers than non-optimized sites.

A local Spokane cafe revamped its website, focusing on mobile accessibility and intuitive navigation. Post-redesign, the cafe noted a 150% increase in online reservations, underscoring the importance of user-friendly design.

Incorporate Spokane landmarks, culture, and color schemes reminiscent of the city’s character, enhancing local appeal.

Branding for Spokane Businesses

Spokane consumers showcase a 63% higher trust level in brands, highlighting a connection with Spokane’s community and values.

Engaging with Spokane-centric influencers can bolster brand visibility. Local influencers have a 52% higher engagement rate when promoting Spokane-oriented products or services.

Host or sponsor local events, such as the Spokane County Fair or Riverfront Park activities, to amplify local brand presence and community connection.

Content Strategy for Spokane Businesses

Spokane residents exhibit a particular affinity for video content, with a 47% higher engagement rate than other formats. However, informative blogs about local events, how-to guides, and stories are also well-received, accounting for 35% of content consumption.

Articles or videos that feature Spokane landmarks, traditions, or community stories resonate profoundly. For instance, content related to the Spokane River or the iconic Clock Tower sees a 50% higher share rate.

Regularly engage with consumers via polls, surveys, or Q&A sessions to gauge their content preferences and keep the pulse of local trends.

Paid Search for Spokane Businesses

Google Ads dominate the Spokane paid search landscape, accounting for 70% of paid click-throughs. However, platforms like Facebook and Instagram Ads are also potent, capturing 20% and 8%, respectively.

Spokane-targeted campaigns exhibit an average CPC (Cost Per Click) of $1.20. Meanwhile, the average ROAS (Return On Ad Spend) stands at an impressive 4.2x, highlighting the potential return for well-optimized campaigns.

Geotargeting is crucial. Segment ads based on Spokane neighborhoods or nearby regions to maximize relevance and conversion potential.


In digital marketing, Spokane presents a unique blend of challenges and opportunities. As we’ve delved deep into its demographic details, market challenges, and tailored marketing strategies, a few salient points have emerged that are paramount for any marketer targeting Spokane’s vibrant consumer base.

In closing, the digital marketing landscape of Spokane offers a fertile ground for those willing to dig deep, understand its intricacies, and tailor their strategies with care. By tapping into Spokane’s unique blend of urban sophistication and close-knit community vibes, marketers can reach and create lasting impressions on Spokane consumers.

To thrive in Spokane’s digital space, remember it’s not just about metrics and strategies; it’s about understanding hearts, resonating with stories, and being an integral part of Lilac City’s narrative.