Social Media Marketing and Strategy

Building communities of brand advocates

With 8 out of 10 SMBs using social media for their business to drive growth, and 3 in 5 SMBs saying they’ve gained new customers by using social media, it’s time to get strategic with your small business social media strategy. Our small business social media agency can help you build a community on Facebook, Twitter, or LinkedIn, manage your current communities, or create new profiles and communities to help drive traffic and sales.

Our social media company and strategy team in Chicago believes that social media is about building communities, loyalty, and brand advocates for your brand. This is accomplished by sharing engaging content that aligns with your brand and speaks to the beliefs and values of the individuals you want within your community.

We utilize content strategy and engaging conversations to craft a custom social media strategy that accomplishes goals such as: increased engagement (Facebook likes, tweets, shares, comments), increasing referral traffic from social media websites, building valuable communities, or managing and moderating your current community.

Whether you want them to or not, people talk about your brand everyday. It’s time to join the conversation.

Bill Ross, Co-founder Linchpin SEO

social media audit

Social Media Audit

We audit your social media channels to help uncover opportunities for growth, or where your accounts are non-compliant. We then provide you with a detailed analysis document that defines strategic opportunities for growth through high-value social media strategies.

We will dive into your social media analytics as well as your communities and analyze variables such as:

  • Channel value
  • Community value
  • Engagement peaks
  • Paid media value
  • Social media tag implementation
  • Content value



Build and Manage The Community

These steps help define or refine your social strategy based on insights, data, and competitive analysis based on your primary goals and KPIs.

  • Analysis of your online brand presence
  • Identify the best networks for your brand
  • Create social media profiles
  • Build and launch your social media campaign strategy
  • Management of community engagement
  • Build and manage profile design consistency across each social media profile
  • Manage content updates
  • Provide ideas for new campaigns



Engage Your Advocates

These steps play a vital role in managing your online reputation, creating brand solidarity, and positively diffusing negative feedback.

  • Tracking brand keywords
  • Measuring the sentiment of conversations
  • Responding to positive and negative commentary
  • Publishing engaging assets
What people are saying

annaliseBill has a great eye for detail and he always thinks through how his strategy will not only impact his practice area, but the other aspects of the business, as well. He brings a wealth of experience and expertise not only in organic search, but also social media and other areas of digital marketing.

He is viewed as a leader amongst his peers and other industry professionals often seek out his opinion on more advanced SEO topics or concerns.

Annalise Kaylor, Marketing Director, Sixthman

Social Media Help is only a call away

(773) 791-3197